HOW TO ORDER
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(Order, Pay, Submit Proof of Payment) Once Off Payment Package
Step 1: Once you have determined which package suits you best, Place your order via our online shop which you can find here and click on purchase. You will receieve an 'Order Number' via your email address which you will have to quote when making payment.
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Step 2: Immediately arrange for payment via any one of our accepted payment methods. Details have been provided below.
Please quote the unique'Order Number' you were provided with when placing your order as the payment reference.
Step 3: Once you have processed payment, please submit proof of the payment via email (For EFT and Direct Deposit payments only) your names and order number and we shall process your order and it will be delivered to your specified location.
PAYMENT METHODS ACCEPTED:
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Electronic Funds Transfer
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Direct Deposit
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Other Cellphone & Internet Banking Transfers & Deposits (Except E-Wallet)
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FNB Pay2Cell (Number: 74740524)
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Barclays CashSend
BANKING DETAILS:
Bank Name: Banc ABC Botswana
Branch: Fairgrounds Branch
Account Number: 2199926550700
Account Name: Urban Charge Group (PTY) LTD
Account Type: CURRENT
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ORDER DATES & DEADLINES
We operate on the basis of advance payments. You pay this month for what you will be consuming next month. All orders are paid for ahead. That is, a LunchBox order paid for and placed by the 5th of October 2016 is meant for LunchBoxes to be consumed during the month of November 2016. LunchBox orders placed and paid for by the 5th of November 2016 are meant for Lunchboxes to be consumed during the month of December 2016.
The deadline for all orders and payments is the 5th of every month. No orders will be taken after this date.
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DELIVERY DATES
All orders will be delivered to the specified address between the 20th and 31st of each month. You will receive an email once your order has been processed and despatched.
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SITE LOCATION PICKUPS
For those who prefer picking up their orders from our site of operation, when Checking Out on our online shop, under "Shipping Option" please choose "Pickup At Business Location".